Frequently Asked Questions

Placing an order with us is very simple. Peruse our products, add your choice(s) into your shopping cart, and check out once finished.​

We accept standard payment methods, primarily Credit Cards and Paypal. Orders will be processed and shipped out within 24 hours of payment receipt. Only well respected shipping methods will be used to ensure quick and quality delivery.

Our payment options are the most secure out there. We accept all major credit cards and Paypal. We want our customers to enjoy a very safe and secure experience.

RETURNS Should you need to return an item, simply contact us and we will be delighted to walk you through our quick and efficient returns handling process. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for a full refund.To be eligible for a return, your item must be in the same condition that you received it, sealed unworn or unused, with tags, and in its original packaging. You will receive a full refund less any shipping costs. Return shipping costs are the responsibility of the buyer unless we have made a mistake with your order whereby we will cover return costs.You'll also need the receipt or proof of purchase.Please note that returns will need to be sent to the following address: THE OUD STORE, 7960 UNIVERSITY AVE STE 220, LA MESA, CA 91942, United StatesPlease be aware that we regretfully do not accept international order returns due to the logistics issues and costs involved in international shipping.